NigmaTV FAQ: Answers About IPTV and Your Subscription

IPTV (Internet Protocol Television) is TV delivered over your internet connection instead of cable, satellite or an antenna. You watch live channels and on-demand movies and series in an app on your Smart TV, streaming stick, phone or computer.

IPTV stands for Internet Protocol Television: television sent over the same internet protocol (IP) that carries web pages and video calls, rather than over a cable or satellite network.

NigmaTV is an IPTV service: 61,000+ live channels and 160,000+ movies and series on demand, in 8K, 4K, Full HD, HD and SD. You watch in an IPTV player app on your Smart TV, Firestick, phone or computer, with no cable box and no satellite dish.

An IPTV service is the provider that supplies the channels and the on-demand library, plus the login you use to reach them. The player app on your device is separate: it shows what the service provides. NigmaTV is the service; IPTV Smarters Pro, TiviMate or VLC are players.

The service streams its channels over the internet. You install an IPTV player app, enter the M3U playlist or Xtream Codes details (the server URL, your username and your password) that NigmaTV sends you, and the app loads the channels, the movies and series and the TV guide.

Choose a provider and a plan, install an IPTV player on your device and sign in with the details you receive. With NigmaTV: pick a plan, order on WhatsApp and, once payment is confirmed, your login details and setup guide are sent to you. You can start with the 24-hour free trial.

No. They differ in channel lineup, on-demand library, picture quality, supported devices, number of simultaneous screens, terms and support. The surest test is your own device and connection, which is why NigmaTV offers a 24-hour free trial, no credit card required.

Channels from the United States, Canada and the United Kingdom, plus international channels from 70+ countries in 30+ languages: US networks, sports, news, movies, entertainment, kids and international channels. The TV guide (EPG) shows what's on, and catch-up TV covers what you missed.

1 Device: $13.99 for 1 month, $39.99 for 3 months, $49.99 for 6 months and $69.99 for 12 months. 2 Devices: $30.99 for 1 month, $49.99 for 3 months, $79.99 for 6 months and $120 for 12 months. 3 Devices: $39.99 for 1 month, $89.99 for 3 months, $119.99 for 6 months and $179 for 12 months. 4 Devices: $50 for 1 month, $100 for 3 months, $150 for 6 months and $220 for 12 months. The 12-month plan works out to $5.83 a month for 1 device, our lowest monthly price. Each plan is paid once for its whole term.

Yes. The 24-hour free trial, no credit card required gives you full access to the live channels and the on-demand library, so you can test NigmaTV on your own device before you pay. Request it on WhatsApp.

Every plan length comes for 1, 2, 3 or 4 devices streaming at the same time. A 1-device plan streams on one screen at a time, and you can upgrade to more connections at any time.

Yes. The 1, 3, 6 or 12-month plans all include the same channels, the same movies and series, the TV guide, catch-up TV and support. Only the length, the number of devices and therefore the price change.

Choose your plan and tap its "Get Started" button: WhatsApp opens with your order message already written. Send it and our team takes you through payment in the conversation.

Once your payment is confirmed, your login details and setup guide are sent to you: an M3U playlist or Xtream Codes details (the server URL, your username and your password). Enter them in your IPTV player and your channels load. Delivery is digital only; nothing is shipped.

Yes. There's no contract: each plan is prepaid for the length you choose (1, 3, 6 or 12 months). Cancelling doesn't refund unused time, and your access stays active until the end of the period you paid for.

Refunds are generally not offered once your login details have been delivered and the service has been used. The exceptions: (a) you were charged in error, for example a duplicate payment; (b) you did not receive your login details within 24 hours of payment; or (c) the service was completely unavailable for an extended period because of a fault on our side that we could not fix. Requests must be made within 48 hours of the issue, and we answer within 2 business days. That's why we recommend the free trial first.

NigmaTV works on Amazon Firestick and Fire TV, Android TV boxes, Samsung and LG Smart TVs, Apple TV, Roku, MAG boxes, Windows PCs and Macs, Android phones and tablets and iPhone and iPad, in player apps such as IPTV Smarters Pro, TiviMate, SS IPTV, GSE Smart IPTV or VLC.

Yes. On an Amazon Firestick or Fire TV, turn on "Apps from Unknown Sources" in Developer Options, install Downloader (AFTVnews) from the Amazon Appstore, then use it to install the IPTV player linked in your NigmaTV activation message and sign in with M3U playlist or Xtream Codes.

Yes. NigmaTV works on Android phones and tablets and on iPhone and iPad. Install a player such as IPTV Smarters from Google Play or the App Store and sign in with the same details you use on your TV.

Install an IPTV player on your device, add your subscription with an M3U playlist or Xtream Codes details, and browse the channels by category or with the TV guide. Movies and series are in the on-demand section of the same app.

They're the two ways to load your subscription into a player. An M3U playlist is a single link you paste into the app. Xtream Codes is a login made of the server URL, your username and your password: choose the Xtream Codes option in the app and enter them.

8K, 4K, Full HD, HD and SD. The quality you get depends on your device, your internet speed and the source quality of each channel.

We recommend at least 10 Mbps for HD, 25 Mbps for 4K and 50 Mbps or more for 8K. The more stable the connection, the smoother the picture, especially when several screens watch at the same time.

IPTV is a technology for delivering TV over the internet, and what you may watch with any IPTV service depends on the rights to the content and the law where you live, so please read our Disclaimer and Terms of Service before you subscribe to NigmaTV.

You must be at least 18 years old, and a subscription is for personal, non-commercial use in your household: login details are not to be resold or shared outside it.

Only use the WhatsApp buttons on this site to order, request a trial or contact support. Install IPTV players only from your device's official store or from the link in your NigmaTV activation message, and never give your login details to anyone else.

This site has no account system, and its contact and free-trial forms don't send anything to us: they open WhatsApp with your message pre-filled, and nothing is sent until you send it there yourself.

Our team answers on WhatsApp, 24/7: orders, the free trial, setup, troubleshooting and plan changes all go through the same conversation.

Yes. Tell us which device and which app you use and our team guides you step by step. The NigmaTV setup guide also lists the steps for each device.

Message our team on WhatsApp when you want to renew and choose your next plan: 1, 3, 6 or 12 months, for 1 to 4 devices.

Yes. You can upgrade your plan at any time to add more connections, up to 4 devices. Ask our team on WhatsApp.

Your login details are sent once your payment is confirmed. If nothing has arrived, message us on WhatsApp in the same conversation as your order.

First check that your internet connection works, then close and reopen the app and restart your device and your router. Also check that your plan hasn't expired (most apps show the expiry date in the account info) and that the app is up to date. If the problem continues, message NigmaTV support on WhatsApp.

Use an Ethernet cable rather than Wi-Fi, or move the router closer to the TV. Restart your router, clear the app's cache and pause other heavy downloads on your network while you watch. You can also pick a lower quality (Full HD or HD instead of 4K); we recommend 10 Mbps for HD, 25 Mbps for 4K and 50 Mbps or more for 8K.

On Android, Android TV and Firestick: Settings, Applications, choose your IPTV app, then Clear cache (not Clear data, which would remove your login). On other devices, uninstall and reinstall the app if needed and enter your login details again.

Try another channel to check that your connection works, then reload the channel list in the app. If the channel still won't play, report it to our team on WhatsApp with its name so they can check it.

In your app's settings, update the TV guide (EPG) or reload your playlist, then wait a moment. Also check that your device's date and time are correct. If the guide stays empty, let our team know.